© Copyright 2018 KD International Education - All Rights Reserved | ABN 98156677852
Collecting your personal information
We collect personal information of applicants to our site K&D International. We collect this information when it is necessary for admission into universities and colleges.
Most often, we collect personal information about our clients. Typically, we would ask for your: name, address, telephone number(s), email address(es), payment card information and date of birth and supporting documentations.
We collect most personal information directly from you, for example:
Where we collect your personal information from someone else, we will take reasonable steps to let you know how we obtained this information.
If you choose not to provide us with certain personal information, we may not be able to meet your expectations or meet your interests. For example, we can’t apply for you or send you information about your application to university if we don’t have your name and details.
We don’t collect, keep or store your payment card information in compliance with the Payment Card Industry Data Security Standard, and we use two of the most secured sites in the world which manages such transactions and we comply with their policies.
Using your personal information
We might use your information for the following purposes:
Where we tell you about opportunities with partner organisations, we have to disclose your personal information to them.
You can elect not to receive further information from us by contacting us. Please allow 28 days for your request to be processed.
If we have contacted you by email, you can use the unsubscribe function in that email to notify us that you do not want to receive further information in that way.
If we use personal information in ways other than as stated in this policy, we will ensure we comply with the requirements of Privacy law.
Disclosing your personal information
We don’t disclose your personal information to other organisations except for our core business purposes which is admission to universities and colleges; importantly, we don’t rent, sell or exchange our client’s information.
You can expect that information about you might be given to:
We take reasonable steps to make sure that our agreements with service providers include appropriate privacy and confidentiality obligations.
Securing your information
We will take all reasonable steps to keep information we hold about you secure (whether electronic or in hard copy) and to keep this information accurate and up to date. This includes complying with the Payment Card Industry Data Security Standard, which covers security of payment card information. Our employees and service providers are also required to keep personal and payment card information confidential and secure.
It is our policy to:
Accessing your information
You can access your information by asking us. Occasionally we may need to say no, for example, where granting you access would infringe someone else’s privacy.
When you request access, we will ask you to provide some form of identification (such as a driver’s licence or passport) so we can make sure that you are the person to whom the information relates.
If at any time you want to know what personal information we hold about you, please contact us.
Correcting your information or raising concerns
If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns.
If you wish to have your personal information deleted, please contact us and we will take reasonable steps to delete it unless we need to keep it for legal, auditing or internal risk management reasons).
We may make changes to this policy from time to time without notice. Any changes will be reflected on this page.
This policy was last updated in March 2016.
Any request for refund of fees already paid to K&D International by a client will be considered and determined on a case by case basis.
When a request for a refund is received, an assessment of the reason given for the refund request is undertaken. The following reasons will usually be considered favourably:
The following reasons will not usually be grounds for a refund to be given:
If it is agreed that a refund is to be made the client will be sent a payment within five working days of the decision which shall be in the absolute discretion of K&D International.
If you unsure about any of the above, please do not hesitate to contact us directly: email@example.com
This policy was last updated in March 2016.